2009年5月25日 星期一

Session 1: Assignment One Question

Fedex Express is one of the bigger transportation companies in the world.
They provides fast and reliable delivery to every U.S. address and to more than 220 countries and territories around the world. FedEx uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.

Fedex use a Shipping Administration (http://fedex.com/us/demo/fsm/start.html) tools in their website which call ‘FedEx Ship Manager’. It is a spend-management application that gives you centralized control and administration over the decentralized and global shipping of your company.
Shipping Administration helps administrators gain better control over shipping processes and costs because it gives them:

Operational efficiency

• Through FedEx Ship Manager at fedex.com, you provide a time- and cost-efficient online shipping solution for your entire company that eliminates the need for centralized shipping areas. – save time & money

• You manage the billing process through reference field configuration and cost-code validation. – easy to management


Visibility and monitoring

• You have insight into the shipping activity of multiple users in multiple locations within your company. – provides global flexibility, visibility and control


– You know who’s shipping what, when, to where and how much, and even what’s being returned. – gives you complete control

• You have access to this shipping information 24 hours a day, 7 days a week. – provides convenience, available in every moment

• You have sole visibility of account numbers. – easy for chasing the goods

• You can create and save customized and detailed administrative shipping reports that allow you to monitor, manage and measure the shipping activity of all users throughout the company to improve cost control. – keep record for further internal use and help customer to review for cost control


Besides, Fedex’s website provides a ‘Small Business Center’.





It help customer no only the shipping services, also provides ‘Office and Print Services’ – Whether you're waiting in an airport or working from your home or business, use FedEx OfficeSM Print Online to upload files, set up printing and binding options and print your order. You can also choose to pick up, ship or courier your order, whichever is most convenient for you.

And the website also can help Fedex to post up the update of their promotions & offer on time.
Just like the below banner what they are posting on the website.










2009年5月22日 星期五

Frist blog~
Hi! every one, It is Thomas Choi~